PCdaVinci: Helpdesk Support

Helpdesk/Desktop Support

Analyze system and networking requirements. Diagnose problems, fix, and or recommend solutions.

**Onsite consultation service includes responding to client helpdesk support requests.

**Install Windows, MAC OSX, and Linux desktops/workstations and laptops.

**Free e-mail troubleshooting support (depending on the complexity of the problem.)

**Remote assistance, phone support, web-base help, or on-site visit.

**Minimize Enterprise network and system downtime by coordinating maintenance schedule.

User Training and Documentation

Offer end-user training on new system usage. Documentation and maintenance of IT procedures and system administrations.

Desktop maintenance takes time and discipline to keep your computer running at peak performance. Be sure to learn how you can protect your computer data files and perform recovery. Make a plan & do the maintenance regularly.